AirHelp Spain

87% of the world’s air travelers don’t know their rights, and 68% of them feel as if they are not given the information they need by the airlines. AirHelp fights for their rights and uses our industry expertise to inform, educate, and assist passengers who have experienced flight disruptions. We are the world's largest organization specializing in air passenger rights, helping travelers to get compensation for delayed or canceled flights and in cases of denied boarding.

It all started on the island of Bali. While enjoying a beautiful day at the beach, AirHelp’s founders came to a sudden realization — there was no service available that helped travelers with their air travel woes.
The rules and regulations surrounding delayed, canceled, and overbooked flights are practically a mystery to most air passengers. And, if something went wrong, they were pretty much left to fend for themselves.
Our founders knew that this had to change — thus, AirHelp was born.

AirHelp began with the goal of helping air passengers secure compensation for disrupted flights. We wanted to provide travelers with the resources needed to successfully make a flight claim, and to educate them about their rights. It proved to be a success, and as the word spread about what we do, we began to expand our operations. AirHelp now has a team of more than 300 people, and have helped over 16 million air passengers around the world.

Since 2013, we've helped over 16 million passengers with their flight troubles by using innovative, state-of-the-art technology. We build code that is elegant and efficient, with a well-architected framework designed to solve problems.

We use Ruby/Rails, Python, Go, ReactJS, EmberJS, PostgreSQL, MariaDB, AWS, GoogleCloud, Docker, Kubernetes, Redshift.

We're born problem solvers who love the satisfaction of helping others who don’t know their rights. Our multicultural (25 nationalities and counting!) operations team helps air passengers all around the world with their delayed, canceled, or overbooked flights. We're the superheroes they need!